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Customer and Animal Care Relations

Portsmouth Humane Society

The Portsmouth Humane Society is seeking a Customer and Animal Relations staff member. Job Summary: The Customer and Animal Relations staff provide consistently excellent customer service and care. Working in collaboration with members of the animal care and adoption staff, the Customer and Animal Relations staff will educate the public on options for surrendering animals, provide guidance necessary to ensure proper adopter/adoptee matches, actively research and seek out owners whose animals have arrived at the shelter, and assist in the implementation of adoption promotion initiatives. The Customer and Animal Relations staff will set the tone in our lobby and ensure positive experiences and interactions for PHS callers and visitors. Must have experience in customer service relations, have a positive professional approach in all situations, be able to multi-task, be able to follow instruction and direction well, and be able to handle high-stress environments.

Contact Information James McLaughlin 4022 Seaboard Court Portsmouth VA 23701 757-397-6004 adoption@portsmouthhumanesociety.org http://www.portsmouthhumanesociety.org

Closing Date: June 26, 2014


Posted: June 12, 2014

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