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  • Customer Care Lead

    East Bay SPCA

    The East Bay SPCA is looking for a full-time Customer Care Lead to oversee the daily operations of the public reception area, providing timely, accurate and courteous customer service at our Oakland Shelter. The Lead works along with customer care staff, modeling high standards of interpersonal communication with clients, staff, and volunteers. The Lead is responsible for providing on-the job training and coaching to customer care staff and volunteers, tracking and generating reports for client response times, and is the first escalation receiver/responder for client situations.

    Closing Date: May 4, 2015 Posted: March 27, 2015
  • Chief Operating Officer

    Humane Society of Southern Arizona

    The Humane Society of Southern Arizona (HSSA), founded in 1944, is a private, independent, non-profit 501(c)(3) animal welfare organization with the mission of acting with compassion and responsible stewardship through innovative programs that serve pets and the people who love them. HSSA is the largest charitable animal welfare and protection agency in Southern Arizona with 100+ employees and 1300 volunteers handling approximately 8000 animals per year, within a $6+ million annual budget. The COO is responsible for the society’s operations which include animal care, adoptions, animal intake, retail operations, medical operations, maintenance and outreach and education all in support of the mission of the society. The COO manages personnel issues for all areas of responsibility. Salary DOE. To apply, please submit a resume, cover letter outlining work history and three professional references to lgagnon@hssaz.org

    Closing Date: May 4, 2015 Posted: March 26, 2015
  • Public Service Assistant I/III

    City of Fremont

    Example of Duties for PSA I: * Care and feed animals in shelter. * Clean kennels. * Walk and groom animals. * Assist veterinary staff. * Support front counter staff with adoption procedures. * Provide customer service throughout the animal shelter. * Perform related duties as assigned. Example of Duties for PSA III: Provide customer service throughout the animal shelter. * Conduct adoption procedures, including animal to animal introductions. * Answer phones and e-mails. * Input information into a computer, create and maintain records. * Assess incoming animals, vaccinate, microchip and medicate. * Assist veterinary staff as needed. * Perform related duties as assigned.

    Closing Date: May 31, 2015 Posted: March 25, 2015
  • Adoption Counselor

    Prince George's County Animal Management Division

    The Prince George's County Animal Management Division is seeking an Adoption Counselor at our high volume, open admission shelter. Previous experience processing animal adoptions and experience working with Chameleon software preferred. Position description and job application can be obtained online at www.princegeorgespets4us.com and clicking on the "careers page" link. Please fax your application and resume to the Animal Management Division at (301) 780-7257, or mail or drop off at the Animal Services Facility located at 3750 Brown Station Road, Upper Marlboro, Maryland 20772.

    Closing Date: April 15, 2015 Posted: March 20, 2015
  • Behavior Manager

    Dumb Friends League

    Responsibilities • Create and manage the delivery of animal behavior programs. • Monitor and evaluate program effectiveness, including statistical analysis, report creation and presentation, and implement improvements. • Consult with League staff and managers to develop procedures and protocols for the treatment, care, and evaluation of animals. • Collaborate with and serve as a resource for other animal welfare agencies. • Develop departmental objectives and plans and assist in the development of League initiatives and programs. • Develop SOPs and ensure they are updated, followed, and communicated with staff and volunteers. • Develop and monitor budget. • Recruit, hire, develop, and coach and counsel staff members. Required • Bachelor’s degree in animal science or equivalent experience • Five years’ professional experience working with animals • Excellent interpersonal communication skills • Ability to effectively communicate in writing • Supervisory experience

    Closing Date: April 30, 2015 Posted: March 19, 2015
  • Adoption Program Manager

    Seattle Humane Society

    Growing, dynamic, nationally recognized nonprofit animal shelter with a 98 percent save rate has an exciting opportunity for an Adoption Program Manager to lead our hugely successful Adoptions Department! The Adoption Program Manager is accountable for the overall performance of the Adoption program and for maintaining high standards for customer service in adoption, both on-site and off-site. He/she is responsible for the direct supervision of the Adoption Leads, Adoption Advisors, and Adoption Support Volunteers. Seattle Humane placed over 7,100 animals in loving homes last year and we are looking for an enthusiastic person to lead this amazing team. Must have a minimum of 2 years experience as a supervisor/manager and excellent customer service background. Training in veterinary medicine and/or animal sheltering preferred.

    Closing Date: March 31, 2015 Posted: March 12, 2015
  • Dog Program Manager

    Berkeley Humane

    Under the Director of Adoptions, coordinate all aspects of dog intake, care, and adoption; create and maintain Dog Program Standards of Operation. Ensure proper feeding, cleaning, housing, and oversight of dogs according to Berkeley Humane standards. With Manager of Behavior and Training, manage dog behavior plans, communicate with and direct staff and volunteers to implement plans, and make recommendations for euthanasia as needed. Ensure accurate and consistent animal information is maintained in internal database and on website. Monitor health and behavior of all dogs, following directions from veterinary staff, take appropriate and timely action to follow-up on health or behavior concerns as needed. Work closely with Foster Specialist to oversee Dog Foster Program. Recruit, train, and oversee Dog Volunteer team with support from Volunteer Manager and direction from Director of Adoptions. To apply, send cover letter, resume and salary requirements to jobs@berkeleyhumane.org

    Closing Date: April 30, 2015 Posted: March 12, 2015
  • Guest & Adoption Services Assistant Manager

    Paws4ever

    Paws4ever, an animal adoption center, dog training facility and Legacy Care Residence in Mebane, North Carolina, seeks a dedicated, organized, and compassionate individual to assist with guest services and animal adoption. This position is full-time. Primary duties include adoptions, guest services, administration, and special projects/events. Qualifications include a Bachelor’s degree in a relevant field and 1 to 2 years of experience in customer service or similar field or equivalent combination of education and experience. Learn more at http://paws4ever.org/news-events?l=guest_adoption_assistant.

    Closing Date: April 20, 2015 Posted: March 9, 2015
  • Behavior Wellness Coordinator

    Animal Friends, Inc.

    The Behavior Wellness Coordinator is responsible for the management, leadership, and all associated aspects of the behavior-based programs developed for and relating to the behavioral health, well-being, management and training of the homeless companion animals (dogs, cats, and rabbits) in the temporary care of Animal Friends. This includes the development, leadership, communication, implementation, and tracking of individualized behavior modification plans for animals with specific needs as well as generalized needs for the overall populations. The Behavior Wellness Coordinator works collaboratively with all staff to ensure education consistent with reward-based training and implementation of the Open Paw philosophy and other behavior-based protocols for animals. This position is responsible for the pre-adoption animal behavior evaluations and communicates the rationalized needs for the most appropriate housing options based on temperament, behavior, and history.

    Closing Date: May 1, 2015 Posted: March 7, 2015
  • Feline Behavior Assessor

    Animal Care and Control of NYC

    Assist with feline behavior assessments while in AC&C's care. Provide environmental enrichment and positive reinforcements for behavioral modifications, as needed to keep our cats happy, healthy and adoptable. Implement protocols, order supplies/equipment and maintain accurate records of daily behavior/activity logs. Collaborate with AC&C staff to identify medical, care, and placement needs for the animals. Assist with identification of animals for offsite media and outreach events. Educate the public regarding animal issues. H.S. Diploma/ GED required. Must have prior experience with feline handling skills and possess extensive knowledge of feline behavior. Visit www.nycacc.org/careers.htm for a full job description.

    Closing Date: May 4, 2015 Posted: March 4, 2015
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