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OUR NEXT QUESTION:

Tell us about a time when you were about to lose your cool with a member of the public. How did you manage to calm down and handle the situation politely?

Please tell us below (all fields are required) and then click the "Submit" button. You can also send the completed form to Editor, Animal Sheltering/HSUS, 2100 L St. NW, Washington, DC 20037. Your answer may be printed in a future issue of Animal Sheltering. Answers may be edited for publication. If your response is published, you will be entered into a drawing to win a free coffee break (valued at $50) for your organization. No donation or purchase is necessary to win. View the full contest rules. 

Need inspiration? Check out responses to previous Coffee Break questions.