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  • July 1, 2015

    Check Yourself Before You Wreck Yourself (and Your Work)

    The Human Animal session at Animal Care Expo gave some shelter leaders time on the couch with a "therapist" to explore judgements they'd made in the past, and how judgements may be hurting our communities now.

  • January 1, 2015

    The Third Degree

    Even the most well-meaning staff can sometimes come across more like interrogators than partners when speaking with would-be adopter. Is your adoption form turning up the heat on qualified candidates?

  • January 1, 2015

    Who Let the Dogs Out?

    Todd Cramer of PetSmart Charities urges shelters to skip the rigid adoption criteria, focusing instead on a conversation to determine how a potential match might work.

  • November 1, 2014

    Shelter Pet Project Prompts Bear Adoption

    Vicki Hildreth and her husband Steve found their senior dog through The Shelter Pet Project.

  • November 1, 2014

    I Can Haz Adopter?

    Staff and volunteers at the Fairfax County Animal Shelter in Virginia have become experts in meme-ography and they're sharing all their best tips.

  • November 1, 2014

    Strength in Funders

    Learn how crowdfunding can boost your online donations.

  • July 1, 2014

    Say "Cheezburger"

    Animal Humane Society capitalizes on viral cat video trend.

  • July 1, 2014

    Interview Confidential

    Tips for job-seekers about what makes a candidate stand out and tips for those hiring about how to find the right staff.

  • May 1, 2014

    Putting Your Best Facebook Forward

    Using social media--the right way-to save animals.

  • January 1, 2014

    Going the Extra Smile

    Interview with Kirt Manecke, author of "Smile: Sell More with Amazing Customer Service", aiming to give shelters and other nonprofits a crash course in people-pleasing.

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