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Articles

  • Tufts Animal Care and Condition Scales

    The Tufts Animal Care and Condition (TACC) Scales were developed in 1997 by Dr. Gary Patronek, with assistance from Lori Donley, MS '97, the Fort Wayne Dept. of Animal Care and Control, and the Law Enforcement Division of the Massachusetts Society for the Prevention of Cruelty to Animals to help cruelty investigators and veterinarians assess cases of animal abuse or neglect that are primarily related to husbandry, as opposed to deliberate acts of cruelty.

  • July 1, 2014

    Partnering for Pets and People

    A collaborative effort between animal control and law enforcement reaps rewards in New Mexico.

  • July 1, 2014

    Interview Confidential

    Tips for job-seekers about what makes a candidate stand out and tips for those hiring about how to find the right staff.

  • May 1, 2014

    Witness for the Defenseless

    Attorney advises prosecutors, educates shelters on animal cruelty cases.

  • March 1, 2014

    Putting a Friendly Face on Animal Control

    In California, the Santa Cruz County Animal Shelter turns on the charm and engages it's community with a door-to-door approach. Could it work for your agency?

  • March 1, 2014

    Minding the Gap

    Best Friends Animal Society conducted opinion surveys in 2013 to find out where American public stands on shelter pets. The results were a mixed bag, showing that while people generally believe shelter pets are lovable, there are still some barriers to adoption. What's more, most Americans vastl;y underestimate the number of animals still euthanized in shelters.

  • January 1, 2014

    Going the Extra Smile

    Interview with Kirt Manecke, author of "Smile: Sell More with Amazing Customer Service", aiming to give shelters and other nonprofits a crash course in people-pleasing.

  • January 1, 2014

    Ovation for Omaha

    Nebraska Humane Society wins the National Animal Control Association's (NACA) top animal control award in 2013.

  • January 1, 2014

    The Underside of the Big Top

    Animal control officers can play a critical role in ensuring circus animals receive better treatment and help prevent cruelty.

  • September 1, 2013

    Service with a Smile

    Customer service matters. As rescuers, it’s easy to forget that in order to help our organizations grow and be able to place more animals, we have to take care of people, too.

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