rescue. reunite. rehome. rethink.
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Articles

  • National Council on Pet Population Study & Policy

    The Council, which is a coalition of America's ten foremost animal protection organizations, including The HSUS, promotes responsible stewardship of companion animals through research and program development.

  • July 1, 2015

    Check Yourself Before You Wreck Yourself (and Your Work)

    The Human Animal session at Animal Care Expo gave some shelter leaders time on the couch with a "therapist" to explore judgements they'd made in the past, and how judgements may be hurting our communities now.

  • January 1, 2015

    The Third Degree

    Even the most well-meaning staff can sometimes come across more like interrogators than partners when speaking with would-be adopter. Is your adoption form turning up the heat on qualified candidates?

  • January 1, 2015

    Who Let the Dogs Out?

    Todd Cramer of PetSmart Charities urges shelters to skip the rigid adoption criteria, focusing instead on a conversation to determine how a potential match might work.

  • July 1, 2014

    Interview Confidential

    Tips for job-seekers about what makes a candidate stand out and tips for those hiring about how to find the right staff.

  • July 1, 2014

    Seeking Solutions in the Golden State

    A California state-wide stakeholders group, formed in the wake of the budget crunch, takes a hard look at how well sheltering policies and practices are working, and comes up with useful recommendations for organizations in California and across the country.

  • March 1, 2014

    Minding the Gap

    Best Friends Animal Society conducted opinion surveys in 2013 to find out where American public stands on shelter pets. The results were a mixed bag, showing that while people generally believe shelter pets are lovable, there are still some barriers to adoption. What's more, most Americans vastl;y underestimate the number of animals still euthanized in shelters.

  • January 1, 2014

    Going the Extra Smile

    Interview with Kirt Manecke, author of "Smile: Sell More with Amazing Customer Service", aiming to give shelters and other nonprofits a crash course in people-pleasing.

  • November 1, 2013

    Another Myth Bites the Dust

    The ASPCA looks into the pets-as-gifts phenomenon and finds little to fear.

  • September 1, 2013

    Service with a Smile

    Customer service matters. As rescuers, it’s easy to forget that in order to help our organizations grow and be able to place more animals, we have to take care of people, too.

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