rescue. reunite. rehome. rethink.
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Articles

  • January 1, 2003

    Hire Education

    By learning to screen applicants effectively through careful resume review and detailed interviews, shelter managers can avoid making bad choices and learn to select people who have what it takes to become dedicated, long-term employees. 

  • January 1, 2003

    Customer Service Survey: Field Services

    If you've ever wondered how the public sees your organization, or if you've gotten the sense that your staff may need additional training in client service, a survey is a great tool to help pinpoint where your agency excels and where it could use some improvement. This sample survey from the field services division of the Fort Worth Public Health Department in Texas, which oversees the city's animal care and control, is a great template for developing a questionnaire specific to your agency's needs.

  • January 1, 2003

    Weighing in on the Scales

    HSUS Director of Captive Wildlife Protection Richard Farinato discusses the challenges and consequences of caring for and placing reptiles.

  • January 1, 2003

    Training Film Helps Police Fight Animal Abuse

    Law enforcement officers who need to learn more about investigating cruelty cases will find a new training video a valuable tool.

  • November 1, 2002

    How to Host a Volunteer Orientation

    Planning in advance will not only help you develop a great volunteer orientation, it can also head off potential tensions between staff and the volunteers you decide to take on.

  • May 1, 2002

    Please, Sir, May I Have Some More?

    A long-time animal control supervisor provides tips on how to finagle funds from municipal financiers.

  • January 1, 2002

    Animal Ordinance Violators Go Back to School

    In Kansas City, Kansas, new program teaches first-time offenders the ABCs of responsible pet ownership.

  • January 1, 2002

    How to Set Up a Comfy Dog Kennel

    Here's how to provide your canine critters with the most basic of homes away from home: a cozy but no-frills stay that will help keep their bellies full, their minds active, and their bodies rested.

  • November 1, 2001

    How to Set Up a Comfy Cat Cage

    In the absence of a permanent home, a soft and stimulating cage can be enough to keep kitties content during their stay and give staff and volunteers something to purr about.

  • September 1, 2001

    How to Set Up a Visiting Room

    A friendly, welcoming visiting room can help man and critter find out if they're right for each other before rushing into a lifetime commitment; it's also a great chance to do some humane educating. 

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