rescue. reunite. rehome. rethink.
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  • July 1, 2012

    Mouthpieces: Your Smile Could Save a Life

    This Mouthpieces poster is designed to remind your staff how important it is to provide good customer service to shelter visitors.

  • June 8, 2012

    Maddie's Fund and Petfinder - Customer Service Do's and Don'ts, Part II

    Maddie's Fund and teamed up on a Customer Service Awards Program to provide cash and local publicity for groups with good customer service. See what happened when "Secret Adopters" emailed, called and visited shelters and rescues.

  • June 8, 2012

    Maddie's Fund and Petfinder - When the Adopters Show Up, Will Your Shelter Be Ready? conducted a shelter visitor survey to find out what kind of customer service potential adopters received while at the shelter.

  • June 8, 2012

    Petfinder - How Customer Service Works

    Petfinder puts an animal welfare slant on the "Customer Service" article from

  • May 14, 2012

    Social Media Powerpoint Presentation by Carie Lewis

    Whether you need to learn the social media basics, or are looking for new ways to jazz up your group's online presence, this engaging presentation from Animal Care Expo 2011 by HSUS's own Carie Lewis can help!

  • May 1, 2012

    Q & A: How to Win Friends and Influence People (to Help Animals)

    In her new book, Caryn Ginsberg shows animal welfare advocates how to use social marketing to influence people to adopt a shelter pet, spay or neuter their animals, or switch to humane food products.

  • May 1, 2012

    Mouthpieces: Adopters Are Our Heroes

    This installment of Mouthpieces celebrates adopters as superheroes and assures new pet parents that you will be there to support them as they and their pet adjust to life together.

  • April 26, 2012

    Computer Hardware and Software on Marketplace

    Check out our listing of computer hardware and software just for shelters on Marketplace, the online store of Animal Sheltering!

  • April 25, 2012 is a nonprofit with a clear focus: providing other nonprofits and libraries with technology that empowers them to fulfill their missions and serve their communities. As part of that goal, TechSoup provides technology products and information geared specifically to the unique challenges faced by nonprofits and libraries.

  • March 1, 2012

    Q & A: Snapping to It

    Photographer Teresa Berg couldn’t stand the idea that dogs wouldn’t find homes simply because their online adoption pictures weren’t appealing. She set out to fix that.

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