rescue. reunite. rehome. rethink.
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  • January 1, 2010

    Q & A: A Crisis in Customer Service? Not So Much

    Is there a customer service crisis in the animal welfare field? Animal Sheltering editor Carrie Allan talks to staff of Maddie's Fund and the Petfinder Foundation about the results of a "secret shopper" program they conducted last summer at a series of rescues and shelters.

  • January 1, 2010

    Get Smart—and Certified—at HSU

    Humane Society University, an affiliate of The HSUS, has received a license as a higher education degree-granting institution by the District of Columbia Education Licensure Commission. What does that mean for you? Read on.

  • November 1, 2009

    At Their Service ... with a Smile

    As the massive Shelter Pet Project campaign reaches out to communities nationwide, the potential for increased adoptions is huge. Many people will attempt to adopt a pet for the first time, and their experiences have the potential to impact shelters for years to come.

  • July 1, 2009

    For the Comfort of Canines

    A new DVD shows and tells shelters how to keep their dogs comfortable, healthy, and stimulated'with an eye toward encouraging the positive behaviors the dogs will need to be accepted in their new families.

  • May 1, 2009

    Climbing the Ladder

    Animal shelters have come a long way, largely due to the ever-increasing professional experience and qualifications of the folks who run them. If you want to make a lifelong career of sheltering, if you hope to gradually climb the ladder from scooping poop and walking dogs to guiding the direction of an organization, it's not enough to simply love animals'you must develop your skills. Here's how to do it.

  • March 1, 2009

    Coffee Break: Your Favorite Service or Program Provided to the Public

    In your space, you told us about your favorite service or program that your organization provides to the public, and why you think it's important.

  • November 1, 2008

    The "101" Department: Sweating the Small Stuff

    Sometimes sweating the small stuff can be a good thing'especially when little details translate to a big public response. Inside are eight simple steps to a mini-makeover, ones you can take without shouldering the cost for a surgical facelift.

  • March 1, 2008

    What Happens After "Happily Ever After"?

    The Michigan Humane Society tracks animals beyond their fairytale endings, making for more successful matches, happier adopters, and more confident staff.

  • March 1, 2008

    Opening Up

    Inspired by a collection of essays in Animal Sheltering, a shelter staffer shares her organization's evolving perspective on adoptions.

  • January 1, 2008

    The Behavior Department: Bad, Bad Cats Whatcha Gonna Do?

    A post-adoption survey helps the Animal Rescue League of Boston figure out how their adopted cats are getting on in their new homes.

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