rescue. reunite. rehome. rethink.
  • Share to Facebook
  • Twitter
  • Email
  • Print

Articles

  • January 1, 2003

    Customer Service Survey: Field Services

    If you've ever wondered how the public sees your organization, or if you've gotten the sense that your staff may need additional training in client service, a survey is a great tool to help pinpoint where your agency excels and where it could use some improvement. This sample survey from the field services division of the Fort Worth Public Health Department in Texas, which oversees the city's animal care and control, is a great template for developing a questionnaire specific to your agency's needs.

  • November 1, 2002

    How to Host a Volunteer Orientation

    Planning in advance will not only help you develop a great volunteer orientation, it can also head off potential tensions between staff and the volunteers you decide to take on.

  • September 1, 2002

    ShelterSpeak: Public Inquiries about Animal Disposition

    How does your organization handle inquiries from the public about animal disposition? Do you reveal whether an animal has been adopted or euthanized? Why or why not?

  • January 1, 2002

    How to Set Up a Comfy Dog Kennel

    Here's how to provide your canine critters with the most basic of homes away from home: a cozy but no-frills stay that will help keep their bellies full, their minds active, and their bodies rested.

  • November 1, 2001

    How to Set Up a Comfy Cat Cage

    In the absence of a permanent home, a soft and stimulating cage can be enough to keep kitties content during their stay and give staff and volunteers something to purr about.

  • September 1, 2001

    How to Set Up a Visiting Room

    A friendly, welcoming visiting room can help man and critter find out if they're right for each other before rushing into a lifetime commitment; it's also a great chance to do some humane educating. 

  • September 1, 2001

    When Compassion Is in Crisis

    A psychologist and a counselor pair up to offer a traveling workshop that addresses the phenomenon of compassion fatigue and burnout. 

  • July 1, 2001

    How to Trim a Bird's Wing Feathers

    Feather trimming is a fairly simple process, but it takes precision and care.

  • July 1, 2001

    Safety Check: Tips for Avoiding Poisonous Potions

    Animal caretakers need to be aware of what chemicals commonly used in the shelter can be poisonous when mixed together.

  • May 1, 2001

    It's a Voice Mail Jungle Out There

    A phone tree can be a modern miracle for your shelter, but it can also frustrate supporters and threaten your ability to help animals in danger. It all depends on how you use it.

Items 71 - 80 of 115  Previous12345678910Next
Powered by Convio
nonprofit software