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  • January 1, 2015

    The Third Degree

    Even the most well-meaning staff can sometimes come across more like interrogators than partners when speaking with would-be adopter. Is your adoption form turning up the heat on qualified candidates?

  • November 1, 2014

    Bashing the Gas

    The Humane Society of the United States helps shelters across the country ditch the gas chamber.

  • September 1, 2014

    A Good Man in a Hard Job

    A career spent ensuring softer departures for animals, and helping animal welfare workers cope.

  • September 1, 2014

    Closed for Safety

    Sometimes the safest response to an infectious disease outbreak is to temporarily close your shelter. It's a difficult decsion, and one with the potential to generate negative publicity. But shelter veterinarians must make it a priority to protect the health of the animals as well as the public, and being transparent about your actions will ultimately build trust. Learn how to cope with an outbreak-and it's aftermath.

  • September 1, 2014

    Expecting the Unexpected

    Not everyone has a disaster plan in place. Learn how you can prepare to keep your animals one step ahead of trouble.

  • July 1, 2014

    Interview Confidential

    Tips for job-seekers about what makes a candidate stand out and tips for those hiring about how to find the right staff.

  • May 1, 2014

    Sailing Through the Changes

    Bonney Brown, former executive director of the Nevada Humane Society, kicks off her Humane Networking column in "Sailing Through the Changes".

  • May 1, 2014

    No Place Like Home

    Advocates use prevention strategies and fair housing laws to keep owners and pets together.

  • March 1, 2014

    Reconcilable Differences

    The Humane Society of the United States' Pet Help Partners program uses behavior counseling to keep cats in their homes.

  • January 1, 2014

    Going the Extra Smile

    Interview with Kirt Manecke, author of "Smile: Sell More with Amazing Customer Service", aiming to give shelters and other nonprofits a crash course in people-pleasing.

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