May 1, 2012
This installment of Mouthpieces celebrates adopters as superheroes and assures new pet parents that you will be there to support them as they and their pet adjust to life together.
March 1, 2012
This edition of Mouthpieces offers support and solutions to people considering giving up their pet due to a variety of difficult circumstances.
February 27, 2012
The pledge to promote humane discourse and conduct in our field.
November 1, 2011
A veterinarian explains “social value,” and how to quantify the results of sheltering and animal welfare programs to public officials who make spending decisions, or to those outside the sheltering sphere.
July 1, 2011
Telethons can reap rewards, boost adoptions, and showcase shelter programs to the community, but is such an event right for your organization?
May 1, 2011
Dog walk fundraisers are fun and they often raise lots of money for shelter programs. But these lively events don't just happen by themselves—a dedicated team has to lay the groundwork months in advance. Here's how to walk this way.
November 1, 2010
In your space, you told us how your organization makes its facilities more appealing to the public.
September 1, 2010
Canine distemper virus can easily enter a shelter, is tricky to diagnose, and may wreak havoc on a shelter's dog population. A veterinarian and a shelter official discuss the policies and procedures that helped a shelter in West Kennebunk, Maine, cope with an outbreak.
March 29, 2010
This includes great examples of phrases to avoid and what to replace them with along with ways to deal with difficult clients.
March 1, 2010
In your space, you told us about the times you've come close to losing your cool with a frustrating member of the public, but managed to save a difficult situation by staying calm and polite.