rescue. reunite. rehome. rethink.
  • Share to Facebook
  • Twitter
  • Email
  • Print

Articles

  • May 1, 2013

    All Aboard the Train(ing)

    Everyone makes mistakes, but in a shelter, mistakes can cost lives. Find out how an employee survey helped one shelter develop an employee training plan to allow its staff to succeed on the job and avoid much-feared errors.

  • November 1, 2012

    Sample: Nevada Humane Society - Animal Help Desk Caseworker Handbook

    Clients ask your front desk staff for help with many different issues, from behavioral problems to rehoming animals. Use this sample helpdesk handbook from Nevada Humane to help your staff be ready to assist!

  • August 31, 2012

    Maddie's Fund: Using Data to Make Austin a No-Kill City

    The City of Austin is saving 91% of their homeless dogs and cats. How are they doing it?

  • July 1, 2012

    Culture Corner

    The July-August 2012 installment of Animal Sheltering’s Culture Corner highlights books, films, and even a family game, that will intrigue animal lovers.

  • July 1, 2012

    Cats are from Mars?

    Jackson Galaxy set out to be a musician, but wound up a cat behavior guru and the star of Animal Planet’s My Cat From Hell. The patron saint of conflicted cats discusses his career and shares his insights into the workings of the feline mind.

  • July 1, 2012

    Mouthpieces: Your Smile Could Save a Life

    This Mouthpieces poster is designed to remind your staff how important it is to provide good customer service to shelter visitors.

  • June 12, 2012

    UC Davis Koret Shelter Medicine Program

    The shelter medicine program at the University of California, Davis, School of Veterinary Medicine has a wealth of information on disease control, facility design, animal housing and many other topics.

  • June 8, 2012

    Maddie's Fund and Petfinder - Customer Service Do's and Don'ts, Part II

    Maddie's Fund and Petfinder.com teamed up on a Customer Service Awards Program to provide cash and local publicity for groups with good customer service. See what happened when "Secret Adopters" emailed, called and visited shelters and rescues.

  • June 8, 2012

    Maddie's Fund and Petfinder - When the Adopters Show Up, Will Your Shelter Be Ready?

    Petfinder.com conducted a shelter visitor survey to find out what kind of customer service potential adopters received while at the shelter.

  • June 8, 2012

    Petfinder - How Customer Service Works

    Petfinder puts an animal welfare slant on the "Customer Service" article from howstuffworks.com.

Items 11 - 20 of 123  Previous12345678910Next
Powered by Convio
nonprofit software