rescue. reunite. rehome. rethink.
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  • January 1, 2010

    Q & A: A Crisis in Customer Service? Not So Much

    Is there a customer service crisis in the animal welfare field? Animal Sheltering editor Carrie Allan talks to staff of Maddie's Fund and the Petfinder Foundation about the results of a "secret shopper" program they conducted last summer at a series of rescues and shelters.

  • January 1, 2010

    Chipping Away at an Old Problem

    A recent study published in JAVMA suggests that microchipping and database registration should happen concurrently.

  • January 1, 2010

    The "101" Department: Keys to a Cool Shelter Website

    As more and more potential adopters use the Internet to seek a new pet, it's become essential for shelters to have an online presence, and to ensure that presence contains some basic key elements. Learn about them here, and see if your site's working for you!

  • November 1, 2009

    At Their Service ... with a Smile

    As the massive Shelter Pet Project campaign reaches out to communities nationwide, the potential for increased adoptions is huge. Many people will attempt to adopt a pet for the first time, and their experiences have the potential to impact shelters for years to come.

  • November 1, 2009

    The Dollars and Sense of Spay/Neuter for Cats

    A study published in the Journal of the American Veterinary Medical Association (JAVMA) supports statistically what animal shelters know from experience-that households with higher incomes are more likely to spay or neuter their cats.

  • September 1, 2009

    Seeking Many Happy Returns (To Owners)

    Missing pets pose a daunting challenge for animal welfare workers: Frantic owners want nothing less than peace of mind, and ideally they'd like a miraculously returned family companion. There's plenty that shelters can do to aid searches and refer owners to effective resources.

  • March 1, 2009

    Coffee Break: Your Favorite Service or Program Provided to the Public

    In your space, you told us about your favorite service or program that your organization provides to the public, and why you think it's important.

  • January 1, 2009

    To Place or Not to Place?

    Households with children younger than 5 should not keep hamsters, gerbils, guinea pigs, rats, hedgehogs, or other rodents, according to a report in the October 2008 issue (Vol. 122, No. 4) of Pediatrics.

  • November 1, 2008

    The "101" Department: Sweating the Small Stuff

    Sometimes sweating the small stuff can be a good thing'especially when little details translate to a big public response. Inside are eight simple steps to a mini-makeover, ones you can take without shouldering the cost for a surgical facelift.

  • November 1, 2008

    Puppy Love that Lasts

    A study shows that pet owners feel more secure in their relationships with their pets than with their romantic partners.

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