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Articles

  • July 1, 2003

    New Academy Offers Training to East Coast ACOs

    For East Coast agencies that want their officers to receive excellent training but don't have the budget to send them to conferences all over the country, a new educational resource will provide an opportunity for learning without the drawbacks of long-distance travel.

  • March 1, 2003

    In Practice: Good Samaritan Postcards

    Developed by Kate Pullen when she was the director of the Animal Welfare League of Alexandria in Virginia, the card was designed to thank people who care enough to pick up strays and deliver them to the shelter.

  • January 1, 2003

    Training Film Helps Police Fight Animal Abuse

    Law enforcement officers who need to learn more about investigating cruelty cases will find a new training video a valuable tool.

  • January 1, 2003

    Customer Service Survey: Field Services

    If you've ever wondered how the public sees your organization, or if you've gotten the sense that your staff may need additional training in client service, a survey is a great tool to help pinpoint where your agency excels and where it could use some improvement. This sample survey from the field services division of the Fort Worth Public Health Department in Texas, which oversees the city's animal care and control, is a great template for developing a questionnaire specific to your agency's needs.

  • May 1, 2002

    Please, Sir, May I Have Some More?

    A long-time animal control supervisor provides tips on how to finagle funds from municipal financiers.

  • January 1, 2002

    Animal Ordinance Violators Go Back to School

    In Kansas City, Kansas, new program teaches first-time offenders the ABCs of responsible pet ownership.

  • September 1, 2001

    Financing the Lifesavers

    Maryland agency gets help in covering the costs of caring for injured animals. 

  • September 1, 2001

    Rabies Pre-Exposure Intradermal Vaccine Discontinued

    Aventis Pasteur, maker of the only rabies pre-exposure intradermal vaccine, has discontinued the product after determining that automating the intensive manual manufacturing process would be too expensive.

  • July 1, 2001

    ShelterSpeak: Employee Safety

    "I'm just curious as to how many shelters require their employees to wear rubber gloves, protective eye wear, and even earplugs or something comparable to block out loud noise (barking) in the dog kennel area when cleaning/feeding? Is this truly a requirement, and if not, should it be? I'm wondering, too, if the earplugs fall under some type of OSHA [Occupational Safety and Health Administration] regulation for auditory protection?"

  • July 1, 2001

    Safety Check: Tips for Avoiding Poisonous Potions

    Animal caretakers need to be aware of what chemicals commonly used in the shelter can be poisonous when mixed together.

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