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  • June 8, 2012

    Maddie's Fund and Petfinder - Customer Service Do's and Don'ts, Part II

    Maddie's Fund and Petfinder.com teamed up on a Customer Service Awards Program to provide cash and local publicity for groups with good customer service. See what happened when "Secret Adopters" emailed, called and visited shelters and rescues.

  • June 8, 2012

    Maddie's Fund and Petfinder - When the Adopters Show Up, Will Your Shelter Be Ready?

    Petfinder.com conducted a shelter visitor survey to find out what kind of customer service potential adopters received while at the shelter.

  • May 16, 2012

    HSUS Canine Distemper Basics

    Fact: Canine distemper is highly contagious, can be carried and transmitted by wild mammals -- and is easy to kill with proper sanitation. To get all the facts on distemper, download our factsheet to keep the basics at your fingertips.

  • May 16, 2012

    HSUS Parvovirus Basics

    Fact: The canine parvovirus is difficult to kill, can live in the environment for months or even years, and is transmitted only through direct contact with bodily fluids. To get all the facts on parvo, download our factsheet to keep the basics at your fingertips.

  • May 14, 2012

    Social Media Powerpoint Presentation by Carie Lewis

    Whether you need to learn the social media basics, or are looking for new ways to jazz up your group's online presence, this engaging presentation from Animal Care Expo 2011 by HSUS's own Carie Lewis can help!

  • May 10, 2012

    Animal Welfare Association - Treatment and Isolation Area Protocols

    Use these sample isolation and treatment area protocols from the Animal Welfare Association in Voorhees, New Jersey to help you develop your shelter's own protocols.

  • May 7, 2012

    American Humane Assocation Operational Guide - Sanitation and Disease Control

    This guide outlines an animal healthcare program for shelters, including design considerations, cleaning materials, animal handling, preventive medicine and planning. It also includes a glossary of terms.

  • May 7, 2012

    World Rabies Day

    World Rabies Day (WRD) was established in 2007 by the Global Alliance for Rabies Control to raise awareness about the on-going tragedy of rabies, educate those most at risk and mobilize resources against this fatal disease.

  • May 7, 2012

    Companion Animal Parasite Council - Pets & Parasites

    The Companion Animal Parasite Council (CAPC) is an independent council of veterinarians, veterinary parasitologists, and other animal health care professionals established to create guidelines for the optimal control of internal and external parasites that threaten the health of pets and people.

  • May 7, 2012

    American Veterinary Medical Association - Pediatric Spay/Neuter

    The AVMA supports the concept of pediatric spay/neuter in dogs and cats in an effort to reduce the number of unwanted animals of these species.

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