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Articles

  • May 1, 2010

    Take Time for Training

    Both inexperienced and expert volunteers can be helpful to your program, but the last thing you want to do is bring in "green" volunteers and fail to provide them the training they need. Learn how to match volunteers' skill sets to the tasks that need to be done.

  • March 1, 2010

    Q & A: Minds of Their Own

    Two leading scientists in the growing field of animal ethology discuss their study of the complex emotional and moral lives of animals.

  • March 1, 2010

    Coffee Break: Staying Calm When You're About to Lose Your Cool

    In your space, you told us about the times you've come close to losing your cool with a frustrating member of the public, but managed to save a difficult situation by staying calm and polite.

  • January 1, 2010

    Dealing with Death

    A survey of animal shelter employees from 62 shelters in the United States identified coping strategies that euthanasia technicians recommend for dealing with euthanasia-related strain.

  • January 1, 2010

    Q & A: A Crisis in Customer Service? Not So Much

    Is there a customer service crisis in the animal welfare field? Animal Sheltering editor Carrie Allan talks to staff of Maddie's Fund and the Petfinder Foundation about the results of a "secret shopper" program they conducted last summer at a series of rescues and shelters.

  • January 1, 2010

    Better Options for Horses

    The HSUS has developed a list of resources for those looking for humane end-of-life options for their equine companions.

  • January 1, 2010

    Chipping Away at an Old Problem

    A recent study published in JAVMA suggests that microchipping and database registration should happen concurrently.

  • November 1, 2009

    The Dollars and Sense of Spay/Neuter for Cats

    A study published in the Journal of the American Veterinary Medical Association (JAVMA) supports statistically what animal shelters know from experience-that households with higher incomes are more likely to spay or neuter their cats.

  • November 1, 2009

    People Care Starts with You

    Shelter staff experience a stressor that those in other helping professions do not: Some are asked to end the lives of the very creatures they have saved and nurtured. It's little wonder that the stress can reach a boiling point'but there are ways to cope.

  • September 1, 2009

    Seeking Many Happy Returns (To Owners)

    Missing pets pose a daunting challenge for animal welfare workers: Frantic owners want nothing less than peace of mind, and ideally they'd like a miraculously returned family companion. There's plenty that shelters can do to aid searches and refer owners to effective resources.

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