March 1, 2011
Veterinarian Sara Pizano faced daunting challenges when she took over as head of Miami-Dade Animal Services in 2005, such as no pain medications and a very high infectious disease and mortality rate. Within five years, she and her staff turned it around, winning major awards from the Florida Animal Control Association. How did she do it?
January 1, 2011
Whether they work in a truly volunteer-positive environment or one that's still struggling to make the employee/volunteer gears mesh effectively, it's vital that volunteer coordinators be honest with prospective volunteers about what to expect.
December 15, 2010
A discussion about the Humane Discourse and Conduct within Animal Welfare Pledge, a statement rejecting and condemn verbal abuse, threats, and acts of violence directed against animal welfare personnel.
November 1, 2010
A recent study explores which volunteer management practices make for happy shelter employees.
September 1, 2010
In your space, you told us about a time when you decided to stop working in the animal sheltering and rescue field, the reasons you wanted to leave-and what brought you back.
July 1, 2010
Stephen Aronson's comprehensive new book, Animal Control Management: A New Look at a Public Responsibility, should serve as a valuable resource for many in the field, including animal control directors, ACOs, and city managers.
May 1, 2010
Both inexperienced and expert volunteers can be helpful to your program, but the last thing you want to do is bring in "green" volunteers and fail to provide them the training they need. Learn how to match volunteers' skill sets to the tasks that need to be done.
March 1, 2010
In your space, you told us about the times you've come close to losing your cool with a frustrating member of the public, but managed to save a difficult situation by staying calm and polite.
January 1, 2010
A survey of animal shelter employees from 62 shelters in the United States identified coping strategies that euthanasia technicians recommend for dealing with euthanasia-related strain.
November 1, 2009
Shelter staff experience a stressor that those in other helping professions do not: Some are asked to end the lives of the very creatures they have saved and nurtured. It's little wonder that the stress can reach a boiling point'but there are ways to cope.