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Articles

  • November 1, 2011

    The "101" Department: Finding the Alpha Dog

    Experts in the field offer tips on how to land a great executive director for your animal shelter.

  • September 1, 2011

    Rising to the Top

    If you aspire to be president and CEO of an animal welfare organization, don't miss out on these expert tips for attaining your dream job.

  • March 1, 2011

    Q & A: Success in South Florida

    Veterinarian Sara Pizano faced daunting challenges when she took over as head of Miami-Dade Animal Services in 2005, such as no pain medications and a very high infectious disease and mortality rate. Within five years, she and her staff turned it around, winning major awards from the Florida Animal Control Association. How did she do it?

  • January 1, 2011

    Volunteer Management: Avoiding the Bait and Switch

    Whether they work in a truly volunteer-positive environment or one that's still struggling to make the employee/volunteer gears mesh effectively, it's vital that volunteer coordinators be honest with prospective volunteers about what to expect.

  • December 15, 2010

    Humane Discourse: Why it Matters

    A discussion about the Humane Discourse and Conduct within Animal Welfare Pledge, a statement rejecting and condemn verbal abuse, threats, and acts of violence directed against animal welfare personnel.

  • November 1, 2010

    For Better and For Worse

    A recent study explores which volunteer management practices make for happy shelter employees.

  • September 1, 2010

    Coffee Break: Leaving the Sheltering Field and Deciding to Return

    In your space, you told us about a time when you decided to stop working in the animal sheltering and rescue field, the reasons you wanted to leave-and what brought you back.

  • July 1, 2010

    Book Review: Animal Control Management: A New Look at a Public Responsibility

    Stephen Aronson's comprehensive new book, Animal Control Management: A New Look at a Public Responsibility, should serve as a valuable resource for many in the field, including animal control directors, ACOs, and city managers.

  • May 1, 2010

    Take Time for Training

    Both inexperienced and expert volunteers can be helpful to your program, but the last thing you want to do is bring in "green" volunteers and fail to provide them the training they need. Learn how to match volunteers' skill sets to the tasks that need to be done.

  • March 1, 2010

    Coffee Break: Staying Calm When You're About to Lose Your Cool

    In your space, you told us about the times you've come close to losing your cool with a frustrating member of the public, but managed to save a difficult situation by staying calm and polite.

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