September 1, 2002
How does your organization handle inquiries from the public about animal disposition? Do you reveal whether an animal has been adopted or euthanized? Why or why not?
July 1, 2002
What do people in your community really know about your organization and its services? If you haven???t stopped to ask lately, maybe now???s the time to find out. The answers may surprise you.
May 1, 2001
A phone tree can be a modern miracle for your shelter, but it can also frustrate supporters and threaten your ability to help animals in danger. It all depends on how you use it.
January 1, 2000
By producing trading cards for animal control personnel, a few municipal agencies are helping officers make some memorable introductions.
September 1, 1999
A humane society/animal control director asks ACOs to leave the military garb behind and instead dress the part of caring professionals.