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Articles

  • March 1, 2011

    Q & A: Success in South Florida

    Veterinarian Sara Pizano faced daunting challenges when she took over as head of Miami-Dade Animal Services in 2005, such as no pain medications and a very high infectious disease and mortality rate. Within five years, she and her staff turned it around, winning major awards from the Florida Animal Control Association. How did she do it?

  • January 1, 2011

    Volunteer Management: Avoiding the Bait and Switch

    Whether they work in a truly volunteer-positive environment or one that's still struggling to make the employee/volunteer gears mesh effectively, it's vital that volunteer coordinators be honest with prospective volunteers about what to expect.

  • January 1, 2011

    Q & A: Gold Standards—and Bare Minimums

    Nearly a decade in the making, the animal care guidelines developed for the sheltering field by the Association of Shelter Veterinarians will be released this spring.

  • November 1, 2010

    For Better and For Worse

    A recent study explores which volunteer management practices make for happy shelter employees.

  • September 1, 2010

    Volunteer Management: The Tracks of My Volunteers

    While it can be difficult for volunteer managers to find time to create and maintain a system to track information related to their volunteers, doing so will ultimately save time and help you get the most out of your volunteers.

  • May 1, 2010

    Volunteer Management: Take Time for Training

    Both inexperienced and expert volunteers can be helpful to your program, but the last thing you want to do is bring in "green" volunteers and fail to provide them the training they need. Learn how to match volunteers' skill sets to the tasks that need to be done.

  • January 1, 2010

    Making It Work

    Amber Van Leuken, grant writer (and former assistant manager) at the Ark-Valley Humane Society in Buena Vista, Colo., recounts how the shelter revamped its volunteer program to fit its needs, rather than simply making do with whoever walked in the door that day.

  • January 1, 2010

    Volunteer Management: A Framework Allowing for Change

    Our columnists'both of whom have recently made career transitions'discuss how the volunteer programs they directed were able to survive during periods of change.

  • September 1, 2009

    Volunteer Management: Leading Change at Your Shelter

    Changes to a volunteer program require thoughtful and deliberate planning and action. A common mistake is to rush into making multiple changes without laying the groundwork to ensure success. Here's how to avoid that error by moving forward in stages.

  • May 1, 2009

    Volunteer Management: Building a Successful Volunteer Program

    Animal shelters are often so desperate for volunteers to offset their small budgets that their volunteer programs are developed quickly, with very little structure or planning. A more successful approach is to step back, slow down, and plan a volunteer program in a series of building blocks, in order to prevent major problems and support healthy growth.

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