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  • September 1, 2009

    Volunteer Management: Leading Change at Your Shelter

    Changes to a volunteer program require thoughtful and deliberate planning and action. A common mistake is to rush into making multiple changes without laying the groundwork to ensure success. Here's how to avoid that error by moving forward in stages.

  • May 1, 2009

    Volunteer Management: Building a Successful Volunteer Program

    Animal shelters are often so desperate for volunteers to offset their small budgets that their volunteer programs are developed quickly, with very little structure or planning. A more successful approach is to step back, slow down, and plan a volunteer program in a series of building blocks, in order to prevent major problems and support healthy growth.

  • January 1, 2009

    Volunteer Management: During Tough Times, Fund What's Free

    In this new department, two experienced volunteer managers make the case that, during tough economic times, a well-managed team of shelter volunteers is more important than ever.

  • November 1, 2008

    Please Curb Your Volunteer

    Problem volunteers can create a major challenge for shelter managers seeking to channel their work into productive, progressive operations. Learn some strategies to build and maintain a strong volunteer program.

  • July 1, 2008

    Will Your Response be a Natural Disaster?

    A mock shelter evacuation illuminates the good, the bad, and the potentially lethal during crisis response.

  • July 1, 2008

    People Power: Jorge Esmieu

    An animal control officer with a history of outstanding service and a personnel file filled with thank you notes, Jorge Esmieu was named Maryland's Municipal Employee of the Year.

  • July 1, 2008

    A Little Help for a Lot of Territory

    Faced with serving an area that covers more than 3,800 square miles, the animal control department of New Mexico's Dona Ana County is using volunteers for tasks that don't require specialized training.

  • July 1, 2008

    Off Leash: A Whole New Ball Game

    NFL player Jarrod Cooper has played ball with Dolphins, Rams, Eagles, and Panthers ??? but now Oakland's shelter pooches are getting a turn, too.

  • May 1, 2008

    The Behavior Department: Burning Out on Behavior

    While shelter work can provide trainers great personal satisfaction and a sense of purpose, it can also be a huge source of stress.

  • September 1, 2007

    How Healthy Is Your Shelter?

    Giving your shelter a "checkup" using the Shelter Diagnostic System can lead to improved organizational health and, ultimately, better care for the animals in your charge.

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