rescue. reunite. rehome. rethink.

Most employees and volunteers at shelters are there because they want to help animals. But animals alone usually aren't enough to keep everyone interested in staying. These articles on improving staff retention and employee/volunteer morale can help you identify problems at their root and prevent your team's attitude and performance from being positive and enthusiastic to stale or even worse.

Resources  and  Articles

From the Magazine

Featured ARTICLES

  • For Better and For Worse

    A recent study explores which volunteer management practices make for happy shelter employees.

  • Take Time for Training

    Both inexperienced and expert volunteers can be helpful to your program, but the last thing you want to do is bring in "green" volunteers and fail to provide them the training they need. Learn how to match volunteers' skill sets to the tasks that need to be done.

  • Take This Job and ... Improve It

    A recent study examines the effects of euthanasia and human resource practices on employee turnover in animal shelters.

  • What’s the Diagnosis?

    New evaluation program aims to help shelters improve staff retention and morale.

  • This Card Can Be a Lifesaver

    Animal care and control officers who receive membership cards when they join the Kansas Animal Control Association will find more than simple proof that they're members'those cards contain information that could possibly save a life.

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Samples

Policies & Programs

  • General Staffing Recommendations for Kennel Caretaking

    The HSUS estimated minimum staffing formula for kennel caretaking only.

  • Shelter Diagnostic System

    This is an assessment tool designed to help private and public animal shelters run better by surveying employees and making specific recommendations based on survey results.

  • Shelter Services

    The HSUS's Shelter Services program helps shelters acquire the tools they need to ensure long-term organizational stability and success in the dynamic environment of animal welfare. No matter the size or issues facing your organization, Shelter Services is here to help.

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