rescue. reunite. rehome. rethink.

Most employees and volunteers at shelters are there because they want to help animals. But animals alone usually aren't enough to keep everyone interested in staying. These articles on improving staff retention and employee/volunteer morale can help you identify problems at their root and prevent your team's attitude and performance from being positive and enthusiastic to stale or even worse.

Resources  and  Articles

From the Magazine

Featured ARTICLES

  • Animal Caregiver Job Description

    Only when employees have a clear understanding of their responsibilities and their place in the staff hierarchy can they perform well and enjoy their jobs. This comprehensive job description for "Animal Caregiver Level 1" at Woods Humane Society in San Luis Obispo, California, spells out the organization's vision, provides pertinent details about the position, and lists the duties required of the employee.

  • Slowing the Revolving Door: Strategies for Improving Staff Retention, Part 2

    This second of two articles on staff retention investigates the benefits of ensuring a support network for staff and the importance of providing training and opportunities for advancement.

  • Workplace Culture Agreement

    The road to a healthy work environment can start with a simple document that describes the ideal interactions among staff.

  • Hire Education

    By learning to screen applicants effectively through careful resume review and detailed interviews, shelter managers can avoid making bad choices and learn to select people who have what it takes to become dedicated, long-term employees. 

  • Exploring Outsourcing Options

    While not cheap, employee search firms can help you find the right match.

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Samples

Policies & Programs

  • General Staffing Recommendations for Kennel Caretaking

    The HSUS estimated minimum staffing formula for kennel caretaking only.

  • Shelter Diagnostic System

    This is an assessment tool designed to help private and public animal shelters run better by surveying employees and making specific recommendations based on survey results.

  • Shelter Services

    The HSUS's Shelter Services program helps shelters acquire the tools they need to ensure long-term organizational stability and success in the dynamic environment of animal welfare. No matter the size or issues facing your organization, Shelter Services is here to help.

More

  • Free Management Library

    The Free Management Library contains a wealth of resources to help with all aspects of managing a business, including starting a nonprofit, developing a board, strategic planning, and marketing.

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