Supervisors need to find as many ways as possible to let their employees know when they have done a good job, and show that their contributions matter. Learn how to raise staff morale and give everyone that warm, fuzzy feeling inside that comes from helping animals.
Resources and Articles
From the Magazine
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People Power: Outstanding in His Field
Jeff Christner would never ask a staff member to do something he wouldn't do himself, which is just one of the many reasons his staff nominated him for NACA's Animal Control Officer of the Year Award.
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Please Curb Your Volunteer
Problem volunteers can create a major challenge for shelter managers seeking to channel their work into productive, progressive operations. Learn some strategies to build and maintain a strong volunteer program.
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People Power: Jorge Esmieu
An animal control officer with a history of outstanding service and a personnel file filled with thank you notes, Jorge Esmieu was named Maryland's Municipal Employee of the Year.
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The Behavior Department: Burning Out on Behavior
While shelter work can provide trainers great personal satisfaction and a sense of purpose, it can also be a huge source of stress.
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How Healthy Is Your Shelter?
Giving your shelter a "checkup" using the Shelter Diagnostic System can lead to improved organizational health and, ultimately, better care for the animals in your charge.
Samples
Policies & Programs
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Shelter Diagnostic System
This is an assessment tool designed to help private and public animal shelters run better by surveying employees and making specific recommendations based on survey results.
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Everyone Ready®
This program of Energize, Inc. is offered to animal protection groups free of charge. This training resource offers monthly webinars or self-paced instruction guides in a variety of topics throughout the year, including access to trainers and an immense archive of materials on each subject.
