From sample volunteer handbooks and interview questions to training courses and expert advice, our materials will help you begin a new volunteer program or improve an existing one.
Resources and Articles
From the Magazine
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November 1, 2011
Show Me the Money: Cat Lady Takes on IRS—and Wins
A U.S. Tax Court decision emphasizes the right of animal welfare volunteers, especially fosterers, to deduct expenses.
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September 1, 2011
Volunteer Management: Not Like Starting Over
In her final column for Animal Sheltering, Hilary Anne Hager offers takeaway lessons she???s learned during 10 years of volunteer management in animal care environments???key among them that there???s no need to reinvent the wheel.
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May 1, 2011
Volunteer Management: People Who Need People
Recruiting new volunteers should wait until you???ve built a strong foundation, and your program can handle the increase in numbers. Here???s how to find the right people.
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January 1, 2011
Volunteer Management: Avoiding the Bait and Switch
Whether they work in a truly volunteer-positive environment or one that???s still struggling to make the employee/volunteer gears mesh effectively, it???s vital that volunteer coordinators be honest with prospective volunteers about what to expect.
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November 1, 2010
For Better and For Worse
A recent study explores which volunteer management practices make for happy shelter employees.
Policies
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Volunteer Opportunities for Young People
These suggestions are designed to help you reduce operational costs without jeopardizing services.
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December 1, 2011
Put It In Writing: Creating Volunteer Management Materials
The volunteer manual is one of the most important pieces of a successful volunteer program. The manual serves as an invaluable resource that volunteers can refer to time and again during their service with your organization.
Programs
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Everyone Ready
In partnership with Energize, Inc., this free cutting-edge staff development training plan is designed to support you in your work with volunteers.
More
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Humane Career Toolbox
Humane Society University's Humane Career Toolbox will be of interest to people of all ages who seek to professionally assist animals. The toolbox contains resources for both beginning and enhancing a career helping animals.
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Shelter Volunteer Management Discussion Group
This is a group for managers of volunteers (both paid and volunteer) who work with animal shelters, breed placement groups, and other animal welfare organizations. Join us in exploring issues related to staff-volunteer relations, volunteer recruitment, training, retention, and supervision. This is a great opportunity to share ideas and improve the experience for volunteers as well as discuss the benefits they provide to our organizations.
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Job Descriptions and Fact Sheets from Humane Society University
The essential purposes, duties, tasks, responsibilities, and salary information for a variety of animal care and control positions.
Related Topics
- Animal Care & Handling
- Board Development
- Budgets
- Career Development
- Certification
- Client/Customer Service
- Coalition-Building
- Computers, Software & Internet
- Conflict Resolution
- Continuing Education
- Contracts
- Costs & Fees
- Crisis Management
- Cultural Diversity
- Dangerous Dogs
- Disaster Preparedness & Response
- Disease Control
- Disinfection & Cleaning
- Employee Assistance Programs
- Equipment
- Evaluation, Program & Organizational
- Human Resources
- Insurance, Shelter & Organizational
- Management
- Occupational Safety & Health Administration
- Operations
- Policies & Procedures
- Rabies
- Recognition, Staff & Volunteers
- Record Keeping
- Safety, Staff
- Salary Data, Shelter Employees
- Standard Operating Procedures
- Starting an Animal Organization
- Statistics
- Strategic Planning
- Stress & Compassion Fatigue
- Studies, Surveys, Reports, & Research
- Telephone Systems, Shelters
- Terminology
- Undomesticated Animals
- Veterinary Resources
- West Nile Virus
- Zoonotic Diseases



