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Volunteer Program Assessment

The Volunteer Program Assessment, or VPA, is a program run by the Organizational Science department of the University of North Carolina-Charlotte (UNCC) in partnership with The Humane Society of the United States (HSUS).

The VPA is a cutting-edge, innovative and completely free volunteer assessment designed to promote nonprofit organizational effectiveness. This online survey is provided to volunteer coordinators to administer to their volunteers. The information collected from the survey speaks to a variety of individual and organizational outcomes. Some of the areas covered by the survey include satisfaction, commitment, burnout, stress and organizational communication.

The VPA team guides participants through the survey process, providing sample emails to send to volunteers, and helps interpret the results in the VPA report. Volunteer managers can utilize the report to create a plan to address the highest priority issues that emerge, and engage volunteers in building a stronger, healthier and more effective program.

VPA is offered at no cost to animal protection organizations by means of a scholarship offered by The HSUS. Notice of scholarship offerings are shared via the volunteer manager list-serv.

The following is a list of shelters who have participated in the VPA:

A.D.O.P.T
Animal Allies Humane Society
Animal Haven, Inc.
Animal Humane Society of Buffalo
Animal Humane Society of Coon Rapids
Animal Humane Society of Golden Valley
Animal Humane Society of St. Paul
Animal Humane Society of Woodbury
Animal Protectors of Allegheny Valley
Animal Rescue League of Iowa
Animal Rescue League of New Hampshire
Animal Welfare League of Alexandria
Athens Humane Society
Atlanta Pet Rescue
Cat Adoption Team
Charlotte-Mecklenburg Police Animal Control
Cleveland Animal Protection League
Connecticut Humane Society
Dubuque Humane Society
Edmonton Humane Society
Fort Wayne Animal Care and Control
Houston SPCA
Humane Society of Southwest Washington
Humane Society of Charlotte
Humane Society of Huron Valley
Humane Society of Southern Arizona
Humane Society of the Pikes Peak Region
Humane Society of Truckee-Tahoe
Humane Society of Weld County
Idaho Humane Society
Jacksonville Humane Society
Joplin Humane Society
Kansas Humane Society
Larimer Humane Society
Loudoun County Animal Shelter
Louisiana SPCA
Maryland SPCA
Maui Humane Society
Michigan Humane Society
Nashville Humane Society
OC Animal Care
Orange County Animal Services
Peoria Humane Society
Placer SPCA
Pocatello Animal Shelter
Potter League for Animals
Prince George’s County Animal Shelter
Roanoke Valley SPCA
Rochester Animal Services
Simply Cats Adoption Center
Spartanburg Humane Society
SPCA for Monterey County
SPCA of Florida
SPCA of Northern Nevada
SPCA of Tompkins County
The Haven
Tri-County Humane Society
Wayside Waifs
Yavapai Humane Society

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