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Webinar Series

Learn about rescue best practices from others in the field on your own time! Looking for a topic that isn't here or want to present a webinar of your own? Contact us at rescuecentral@humanesociey.org.


Animal Rescue Groups: A Vital Link for Animal Welfare

Presenter: Abby Volin, Rescue Group Coordinator, The Humane Society of the United States

In every community around the country, individuals and organizations do their best to rescue and care for companion animals. From sheltering and fostering, to transport and specialized adoption services, their reach and impact on animals makes a difference in animal welfare every day. This webinar will look at The Humane Society of the United States’ initiative to support these vital services. Participants will learn about the different types of animal rescue organizations and their best practices, as well as how to help an established group or to start one themselves. Watch Now!

The Tipping Point: Spotting an Animal Hoarder

Presenter: Jyothi V. Roberston, DVM

Is someone a rescuer or a hoarder? Can you tell the difference? Participants will receive basic instructions on how to recognize the most common signs of animal hoarding. Clinical manifestations of hoarding cats and dogs will be discussed, with an emphasis on specific disease conditions present in crowded, unsanitary conditions. The current working model on the psychology of animal hoarders will be discussed, listing the three basic types of hoarders and strategies used to work with each. Watch Now!

Can’t We All Just Get Along? Building Better Relationships between Shelters and Rescue Groups

Presenters: Jane Hoffman and Jody Jones

Despite shared goals of increasing adoptions and decreasing euthanasia rates, shelters and rescue groups sometimes have strained relationships. In this webinar, we discuss concerns that might lead to mistrust and ways we can move forward in healthy and productive partnerships. Restoring the relationship between shelters and rescue groups is one of the easiest ways we can ensure that more animals leave the shelter system and are placed into good homes! Watch Now!

Customer Service in Animal Facilities: Tips for Dealing with Clients

Presenter: Jan Elster, M.A., Independent Consultant, Organizational Development and Change, assisting Animal Welfare and Animal Protection Groups

Many people who choose to work with animals – in shelters, clinics and other venues – sheepishly or proudly confide that they like animals more than people. The reality is, however, that protecting and caring for animals is only half the job. Working well with people is the unexpected, and sometimes challenging, other half. Recognizing that dealing with people in animal facilities can be emotionally difficult, this webinar will help participants understand the basic needs of customers, and what interactions are likely to create tension or anger in an encounter. It will give examples of how to bring positive energy to each interpersonal exchange; will help participants understand how “Ego 101” factors in, and will examine three “hot tips” for beginning and maintaining a sane, satisfactory relationship with customers so that the goal of ensuring animals’ welfare is met. Watch Now!

Fosters: Animal Rescue Rock Stars!

Presenters: Jme Thomas and Kara Main-Hester, Ph.D.

Building a foster network is critical to maintaining the health and socialization of animals in rescue situations. This webinar will share the experiences and strategy of two very different organizations and how they manage their foster programs. Participants will learn how to better find, empower, train and retain foster individuals and families. Guidelines and best practices shared from the perspective of these two successful organizations will help participants improve their strategies for success and keep fostered animals moving to loving final homes. Watch Now!

Trending Now: Using Social Media to Build Support for Your Animal Rescue

Presenter: Sarah Barnett, Senior Manager, Social Media at The Humane Society of the United States

Facebook is a great way to interface with the public, get the word out on adoptable pets in rescues, and attract support and volunteers. In this webinar you’ll learn tips and best practices for using Facebook to engage the community in your work. Discover ways to cultivate supporters, showcase your successes, and utilize positive approaches to handling criticism and negative feedback. Watch Now!

Building and Maintaining a Volunteer Program for Animal Rescues

Presenter: Hilary Anne Hager, Director, National Volunteer Center, The Humane Society of the United States

Volunteers often make up the vast majority of a rescue group’s workforce. Recruiting, motivating, and keeping great volunteers is critical to a rescue organization's mission and survival. In this webinar, participants will learn about the “crisis chaos spiral” caused by a lack of volunteer program structure, different volunteer program models and how to determine which works best for an organization. Participants will also learn how to build a strong volunteer management infrastructure, write effective and useful job descriptions, and find and keep the right people for their organization. Watch Now!

Finding Funding in a Slow Economy: Tips for Identifying and Successfully Applying for Grants

Presenter: Abby Volin, the Rescue Group Coordinator at The Humane Society of the United States

Although winning the lottery would be nice, your odds on finding funding for your animal rescue are significantly better if you know how to successfully apply for grants. Learn which corporate and private grant-making organizations are out there and how to find them. Discover the elements of a successful grant application, the buzz words that give your application the best chance at receiving funding and what screeners look for in applications. Additionally, learn what you need to do within your organization before you even start the process. Watch Now!

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