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Sample: Nevada Humane Society - Animal Help Desk Caseworker Handbook

Clients ask your staff for help with many different issues, from behavioral problems to rehoming animals. Whether you have a dedicated help-desk staff, want to start a relinquishment-avoidance program, or just want to prepare your front-desk staff for all types of questions, use this sample handbook to keep everyone on the same page.

NHS - Animal Help Desk Handbook

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