Animal Care Expo 2020

After an exhaustive process of due diligence conversations and staff preparation efforts regarding the COVID-19 pandemic, we have come to the difficult decision to cancel Animal Care Expo 2020 on May 6-9 in San Antonio, TX. We know this message is not the one many of you were hoping to receive. For others, it may be the challenging and difficult decision you hoped the HSUS might reach. Please know that all of you reading this message are in our thoughts.

It is with deep regret that we must make this unfortunate announcement, and we invite you to click the button below to read on and learn more about the decision to cancel and next steps.

In this session, we will discuss a new housing model for dogs that is currently being tested at Animal Humane Society. The concept of this space is to better enable dog-to-human and dog-to-dog interaction, providing a more enriching stay in the shelter and minimizing behavioral degradation. Our prototype was built in 2018, so for two years we have made observations and collected data on how this unique environment impacts dogs, staff and the customer experience. We will discuss what we have learned and how those insights can be applied to any shelter.

Continuing Education

This program has been approved for 1 hour of continuing education credit for both veterinarians and veterinary technicians in jurisdictions which recognize RACE approval.

This program has been approved for 1 hour of continuing education credit for NACA members.


  • Dr. Graham Brayshaw | DVM, Director of Animal Services, Animal Humane Society
  • Liv Hagen | Manager of Shelter Behavior Services, Animal Humane Society

Friday, May 8 | 3:15 to 4:15pm Shelter Operations Advanced

More Shelter Operations sessions