Animal Care Expo Online on-demand is available through November 1, 2020

You’ll get to experience much of the same incredible content that would have been offered in San Antonio, including an exhibit hall. Plus, you can still earn continuing education credits. Register now!

If you’ve already registered for Animal Care Expo Online, log in here to view on-demand content until November 1, 2020. If you’ve registered within the last week, please wait for an email from us to confirm that you now have access to the conference.

The terms “cruelty” and “neglect” are ubiquitous in the world of animal welfare, but have we been so quick to use these words that we’ve actually misconstrued their true meaning and implication? In this challenging yet liberating session, we’ll take a hard look at how our identity as animal protectors drives the way we run organizations, shapes major policies and defines public perception. We’ll discuss how to reduce implicit bias in our work and build trusting relationships within the community.


  • Christopher Fitzgerald | Director of Animal Services, City of Rochester, NY - Animal Services Division
  • Ashley Anderson-Mutch | Pets for Life Senior Program Manager, Enforcement and Policy Reform, The Humane Society of the United States

Friday, July 24 | 11:30am to 12:10pm Reaching Underserved Communities Standard

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