Job Description

This is an exciting new position in our MSPCA Methuen Animal Shelter. The primary responsibilities of this new position is overseeing and coordinating spay/neuter and medical care services provided by the MSPCA-Angell Methuen Community Clinic.

Our animal clinic provides medical care to the animals at our Methuen Adoption Center as well as low cost spay/neuter and acute outpatient veterinary care for animals of low income pet owners. The goal of our MSPCA Community Clinics is to provide affordable and accessible care and help keep families together with their pets.

The Clinic Coordinator is the primary client contact and coordinator of medical services aimed at providing affordable pet care for families in need and interacts with several departments within our organization. Some of the duties are;

Serve as the primary contact for clients to coordinate and communicate services offered at our MSPCA-Shelter Clinic.
The assessment of financial need and approval for veterinary services for pets of low income pet owners.
Coordinate sensitive and complex medical cases with clients.
Coordinate the workflow of the clinic, schedule appointments, and facilitate the intake and discharge of animals.
Work collaboratively with staff to assess and determine mission- centric program needs.
Provide support to schedule, organize, promote and attend outreach events and activities.
Compile and analyze statistics for use in internal reports, grant reports, and Shelter Animals Count.
Train and work closely with volunteers in order to streamline intake and discharge of spay/neuter and medical care clients.

We are looking for applicants with;

excellent interpersonal skills
well organized and have great attention to detail
are skilled at de-escalation techniques with unhappy clients
have the ability to work independently when needed
have a strong knowledge of general dog/cat care, as well as a love for animals
We have a very strong, competitive salary and an excellent compensation package which includes; health, dental and life insurance, 403(b) retirement plan, paid holidays, sick and vacation time, and employee discounts for pet health care and pet food.

Apply today to join the MSPCA, one of the oldest and most respected humane organizations in the world. Come to work for an organization that clearly delivers on its mission of advancing the health and welfare of animals.




Qualifications
Skills
Required
Previous Animal Handling ExperienceIntermediate
Education
Required

Bachelors or better in Nonprofit Administration or related field.

Experience
Required

Please detail your animal care experience in your cover letter.
1 year: minimum of 1 year of experience in an animal shelter or animal clinic, or similar environment
Preferred

Fluency in English and Spanish, both oral and written is preferred.

This is a full time job

Contact Information

Job Contact Details

Bryn Rogers
Assistant Director of Adoption Centers and Programs
617-541-5083
brogers@mspca.org

Closing Date: Monday, November 30, 2020

Posting Date:

Closing Date:

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