Directs, manages, and leads animal care operations, medical team, and kennel care team at Madison, Noah’s Ark and North Branch locations.
Duties and Responsibilities:
• Ensure all aspects of daily kennel and medical care for animals is provided including cleaning, handling, and movement throughout the shelter with special emphasis on clean, enriched and humane conditions for all animals.
• Responsible for the management of the animal care staff. Ensure adherence to standards operation procedures and the highest standards of customer care and professionalism are part of all interactions with staff and the public.
• Directs shelter medicine operations, including a team of shelter techs, a team of clinic/surgery techs and the Kitten NICU. Partners closely with our shelter veterinarian.
• Assists with selecting animals for adoption, foster, euthanasia, and transfer. Helps ensure that each animal that may be considered for euthanasia is given due deliberation, thoughtful consideration, and every opportunity for continued life.
• Works with various St. Hubert’s departments to implement programs and processes, and train animal care staff appropriately to improve the lives of animals in the shelter and the public.
• Instructs and trains appropriate staff in euthanasia and performs animal euthanasia as needed.
• Establishes daily priorities, deals with unusual and emergency animal care situations.
• Oversee hiring, training, management and termination of staff in accordance with HRA personnel policies.
• Develops and implements standard operating procedures, and periodically reviews existing SOPs for any necessary adjustments.
• Assist in preparing the annual budget with the VP, COO and CFO, operates within budget and is mindful of organizational resources when making purchasing decisions.
• Submits reports as requested by the VP of Operations.
• Upon request, represents the organization to donors, patrons, and the general community, communicate the goals, plans, and needs of the organization in such a way as to be a key fundraising and public relations asset of the organization.
• Maintain a strong public presence promoting the reputation of the organization. Cultivates relationships with potential major donors and takes advantage of funding opportunities.
• Perform other duties and special projects as assigned
Qualifications and Requirements:
• Thorough knowledge of and ability to implement and use care-related animal sheltering best practices, including basic understanding of shelter medicine.
• Demonstrated ability to lead, manage, and motivate a team, and identifying skills in others that can be developed.
• Demonstrated knowledge of and ability to handle domestic, exotic, and wild animals.
• Knowledge of restraint, handling techniques, and general animal safety practices.
• Demonstrated ability to plan, implement and coordinate administrative programs and work collaboratively.
• Demonstrated ability to motivate and inspire staff and volunteers. Ability to establish and maintain effective working relationships with colleagues, the general public, and other stakeholders.
• Ability to complete euthanasia training and maintain certification. Ability to perform euthanasia.
• Ability to manage emotional aspect of work in an animal shelter environment in a positive professional manner, including providing input on euthanasia decisions.
• Ability to work effectively, both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures. Ability to be flexible, detail oriented and able to prioritize.
• Excellent verbal and written communication skills. Excellent interpersonal skills with a customer service orientation.
• Ability to communicate effectively, courteously, and professionally with a variety of individuals representing the public, board members, volunteers, donors, and employees.
• Strong, strategic and creative problem-solving skills.
• Strong understanding and application of computer technology with proficient use of programs including Microsoft Office programs, email, Internet, and database management software to efficiently accomplish work. Demonstrate advanced proficiency in PetPoint.
• A commitment to the mission of the Humane Rescue Alliance. Passion for HRA mission, and for caring for all animals regardless of age, breed, temperament or species.
• Ability to work weeknights, weekends, and holidays, as needed.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Ability to lift 50 pounds unassisted regularly, 50+ pounds assisted.
• Ability to be comfortable working with cats, dogs, small animals, reptiles, fish and wildlife.
• Ability to perform strenuous physical activity on a daily basis, including but not limited to: lifting and carrying, reaching, stooping, squatting, standing, and bending.
• Due to nature of shelter work, may be exposed to deceased, fractious, or aggressive animals; hostile or irate persons; zoonotic or other diseases; unpleasant noises, odors, or sights; and extreme temperatures.
Education and Experience:
• College degree in Animal Science or related discipline or equivalent combination of education and experience.
• Minimum 5 years of progressively responsible experience working at an animal welfare organization or open admission animal shelter, including at least 3 years of experience in an animal care role and supervisory experience. Experience should include strategic leadership and change management. Experience with shelter medicine preferred.
This is a full time job
Job Contact Details
Closing Date: Sunday, August 23, 2020