Job Description

Works in collaboration with the Executive Director and KC Pet Project staff to ensure the Animal Services Division provides modern, humane, and professional animal services to the residents of Kansas City as outlined in the contract with the City. The Director of Animal Services is responsible for managing all areas of the Animal Services Division including overseeing animal service officers and ensuring their successful performance of their daily duties, as well as business functions, strategic planning, and case management. The Director is also responsible for building relationships within the community, building relationships with relevant municipal departments, including the Kansas City Police Department, with the goal of making the KC Pet Project’s Animal Services Division a regional and national leader in this field.


Supervised by: Executive Director

Supervises: Animal Service Division staff (approx. 26 FTE)

Salary: Starting salary is $75,000 annually and is commensurate with experience


Duties include:

Working with the Animal Service Officers and the community to resolve issues related to animals;
Overall strategic planning and management for the entire Animal Services Division;
Perform all functions of an Animal Service Officer including responding to calls for service;
Provide training and mentoring to Animal Service Officers to enhance their careers and provide quality animal services to City residents;
Work with legal counsel and staff to create an annual in-house training program to ensure ongoing professional development for entire workforce;
Ensure the KC Pet Project’s Executive Director and legal counsel is appropriately informed of any issues that could escalate to the local government officials, Board of Directors, or the public;
Facilitate regular division team meetings and participate in staff meetings and leadership planning activities to build a cohesive team and actively be engaged in creating a positive work environment;
Develop and expand Animal Service’s relationship with the Kansas City Police Department including reviewing agreements, engaging Police Department in criminal cases, coordinating cross trainings, and integrate Animal Service’s criminal reports into the Police Department;
Review all ASO’s investigative reports; assess the quality of the each ASO’s investigation and implement any identified areas for improvement to advance the quality of future inquiries. Track all cases and report totals each month and create and distribute a monthly report;
Coordinate with the Police Department on investigations, perform follow up investigation as needed, present cases and warrant applications to the municipal prosecutor or Jackson County Prosecutor, prepare ASO’s for testimony and oversee applicable hearings;
Work with legal counsel to stay up to date on city, state, and federal animal related laws including revisions/additions in order to ensure Department maintains compliance;
Coordinate revisions of Kansas City ordinances with legal counsel and the City Attorney’s Office and provide input on proposed city and state legislative changes when requested;
Represent KC Pet Project and Animal Services Division at meetings, training sessions, and special community events, as needed.


High school diploma
Minimum 10 years experience as an Animal Services Officer
Minimum of 3 years of supervisory/management experience
Recent training and certification in animal control operations (e.g. NACA/NACHO modules)
Demonstrated knowledge of State and municipal codes and ordinances
Current state driver’s license and insurable driving record
Experience testifying as an Animal Service Officer in court
Experience working with community-based organizations
Proven ability to write and update policies and procedures
A proven willingness to assist and help people care for their animals rather than approach all situations with a law enforcement based approach
Ability to articulate strategic planning ideas for the division with articulatable goals and positive outcomes
A compassionate, non-judgmental, friendly, and team-oriented personality

Experience responding in a disaster situation(s)
Conflict mediation certification/experience
Public speaking
A successful candidate must be able to:

Maintain a polite, professional, and informative demeanor with staff members, volunteers, veterinarians, police department officials, attorneys, representatives from other agencies, and the general public;
Handle exposure to animals, cleaning chemicals, fumes, dust, animal feces, bites, scratches;
Lift and/or move up to 50 pounds;
See close up, distance and have the ability to adjust focus and have normal depth and peripheral vision;
Sustain a full 8-10 hour day of driving, walking, bending, and physical activity in the field;
Enter data in a computer database system and maintain accurate records;
Work alone with minimal supervision, identify issues arise that are a potential liability the agency and work with Executive Director as necessary;
Resolve conflicts successfully; and
Communicate clearly, including excellent writing skills and an ability to speak in public.
If you are interested in this exciting opportunity, please send complete an application and send a letter of interest and your resume to KC Pet Project President/CEO, Teresa Johnson, at

No phone calls, please. KC Pet Project is an equal opportunity employer.

This is a full time job

Contact Information

Job Contact Details

Teresa Johnson

Closing Date: Friday, August 14, 2020

Posting Date:

Closing Date: