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Placement Partner Coordinator

Animal Protection Society of Durham

Job Description

Job Summary:

This position oversees the administration of the Placement Partner Program as well assists with adoptions and other inquiries from the public.

Duties & Responsibilities:

  • Serve as the primary contact for all APS Placement Partners
  • Strengthen connections with current Placement Partners
  • Recruit rescue groups for our Placement Partner Program
  • Maintain a Placement Partner Database
  • Coordinate the transfer of animals to Placement Partners
  • Assess animals in our care for rescue eligibility and need
  • Assist adopters with the adoption process including but not limited to; reviewing adoption questionnaires, communicating with potential adopters, arranging visitations and filling out paperwork
  • Provide counseling and education for the public including general care information, any known history on APS animals, information on acclimating an animal to a new home, training advice, potential health and behavior issues, and responsible pet ownership.
  • Complete data entry and updates into Chameleon software for accurate inventory and statistics
  • Record, organize and file impoundment, application, medical and contract paperwork.
  • Collect and record money for both County and APS transactions.
  • Coordinate with other departments and management to accomplish APS goals.
  • Ability to work every Saturday.
  • Other duties as assigned

Qualifications & Skills:

  • Excellent written and verbal communication skills
  • Exceptional and compassionate customer service
  • Knowledge of common medical and behavioral issues for animals
  • Proficient in Microsoft Office
  • Ability to remain calm in often highly emotional and stressful situations involving the public
  • Ability to work independently as well as part of a team Education & Experience
  • High School Diploma
  • Previous customer service as well as animal shelter experience highly desired
  • At least one year of management or leadership experience

To apply please send cover letter and resume to with the position title in the subject line. No phone calls please.

This is a full time job.

Contact Information

Animal Protection Society of Durham
Durham, NC

Closing Date: August 18, 2019