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Placement Partner Coordinator

Animal Protection Society of Durham

Job Description

Job Summary:

This position oversees the administration of the Placement Partner Program as well assists with adoptions and other inquiries from the public.

Duties & Responsibilities:

  • Serve as the primary contact for all APS Placement Partners
  • Strengthen connections with current Placement Partners
  • Recruit rescue groups for our Placement Partner Program
  • Maintain a Placement Partner Database
  • Coordinate the transfer of animals to Placement Partners
  • Assess animals in our care for rescue eligibility and need
  • Assist adopters with the adoption process including but not limited to; reviewing adoption questionnaires, communicating with potential adopters, arranging visitations and filling out paperwork
  • Provide counseling and education for the public including general care information, any known history on APS animals, information on acclimating an animal to a new home, training advice, potential health and behavior issues, and responsible pet ownership.
  • Complete data entry and updates into Chameleon software for accurate inventory and statistics
  • Record, organize and file impoundment, application, medical and contract paperwork.
  • Collect and record money for both County and APS transactions.
  • Coordinate with other departments and management to accomplish APS goals.
  • Ability to work every Saturday.
  • Other duties as assigned

Qualifications & Skills:

  • Excellent written and verbal communication skills
  • Exceptional and compassionate customer service
  • Knowledge of common medical and behavioral issues for animals
  • Proficient in Microsoft Office
  • Ability to remain calm in often highly emotional and stressful situations involving the public
  • Ability to work independently as well as part of a team Education & Experience
  • High School Diploma
  • Previous customer service as well as animal shelter experience highly desired
  • At least one year of management or leadership experience

To apply please send cover letter and resume to employment@apsofdurham.org with the position title in the subject line. No phone calls please.

This is a full time job.

Contact Information

Animal Protection Society of Durham
Durham, NC

employment@apsofdurham.org
https://www.apsofdurham.org/about-us/employment/

Closing Date: August 18, 2019