Job Description

It will be the responsibility of the Training and Dog Manager, to maintain a quality of care for all dogs in the Nuzzles and Co. Program regarding training, rehabilitation and daily enrichment.To create and implement policies and procedures for the Training and Rehabilitation Program at Nuzzles and Co. based on LIMA. To observe and report on any behavior, training and medical needs as soon as abnormal signs are noticed. To create, implement and manage training plans and enrichment plans, and to train and inform fellow employees and volunteers on the training plans. Also to complete behavior evaluations and bios for all dogs in the Nuzzles and Co program. To create, manage and lead training classes within the community at the Ranch and Adoption Center. Individuals in this classification represent Nuzzles and Co policies and procedures to other employees, and are expected to maintain a positive and receptive environment for those individuals working at, visiting or calling Nuzzles and Co.

Essential Job Functions:

-Greet and assist all customers and volunteers entering the Ranch in a friendly manner.
Assist customers and adopters.
-Listen to the Dog Team, Ranch Techs and volunteers and provide effective responses and remedies to their questions and needs regarding the training program and behavior of dogs, and escalate issues to Upper Ranch Management as needed to comply with standards of safety.
-Responsible for knowing which dogs are available for adoption, and which dogs are on behavior holds. Also knowing the temperaments and personalities of these pets.
-Responsible for the training and rehabilitation of special needs dogs in the Nuzzles and Co program and creates, implements and manages training plans to correct behavior issues to improve the adoptability of dogs in the Nuzzles and Co program.
-Ensures that all employees and volunteers are aware of behavior and training plans for dogs, and that they are being followed. Also ensures the proper and safe handling of dogs by the public, staff and volunteers.
Completes all behavior evaluations on all dogs entering the Nuzzles and Co program before they are cleared for adoption, and follows protocol of placing animals on behavior holds as needed. Also is responsible for updating BIOS as needed.
-Responsible for managing and completing “Return Intervention” of adopted dogs to keep them in their homes as a part of intake/return prevention.
-Responsible for creating, managing and leading training classes within the community for the public at the Adoption Center, and Rescue Ranch. Training other Staff Trainers to do the same.
Responsible for maintaining monthly Training Revenue goals monthly by initiating training classes for the public.
-Communicates principles that convey and impart an understanding of the Policies and Procedures of Nuzzles and Co to other employees and the public.
-Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the employer's safety policies and rules and must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.
-Reports any and all signs of illness in animals to the Medical Team and the Ranch Managers as soon as signs of illness are noticed. Also documents signs of illness in writing on the “vet-check form”.
-Administer any medications and treatments ordered by the Veterinarian; Pills, shots, fluids etc. as needed or requested.
-Updates bios for dogs in the Nuzzles and Co program based on behavior assessment and observations.
Works cooperatively with the Welfare Team at Nuzzles and Co. as a professional and expert in their field.
-Sanitize and clean living areas, indoor and outdoor play areas, and community areas. This includes collecting and disposing of animal waste as needed.
-Cleaning and maintaining all areas of the ranch; kitchen, lobby, education center, etc. as needed.
-Post any and all assets (pictures/videos) that are taken while on the clock onto Basecamp.
-Assists at Community Events and Fundraisers as needed.
Other duties as assigned.

Additional Duties and Responsibilities:
May be exposed to emotional and/or stressed members of the public. Must be able to deal with an oftentimes emotion-charged public and carry a fast paced and changing workload which at times can be stressful.
By nature of the job, there is occasional exposure with dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to exposure to parasites and infectious diseases.
Must be available and willing to work such weekends, holidays, overtime, and attend mandatory training and meetings as the employer determines are necessary or desirable to meet its business needs.

Knowledge, Skills, and Abilities:
Basic animal care knowledge. Preferred: knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems, disease symptoms and handling techniques.
Maintains Dog Training licenses and accreditations.
Ability to read and comprehend instructions, short correspondence and memos. Ability to write reports and correspondence.
Ability to work in a high stress environment, being able to stay organized, professional and calm and collected.
Ability to recognize and diagnose behavior issues in dogs, takes steps to remedy these.
Ability to effectively present information in one on one and small group situations to customers and other employees of the organization.
Valid Utah Driver's license with a clear driving record for at least one year prior to application
Basic computer skills using standard office programs such as Word or similar programs. Required to learn to use both our database and clover systems and any other systems as needed.

Education and Experience:
High school graduate or GED equivalent with 6 months related animal care experience and/or training.
Degrees and or accreditations in dog training and behavior preferred

Physical Requirements:
Must be able to routinely lift 40-50 pounds individually
Must be able to lift up to 100 pounds with the help of fellow employees;
Must be able to perform strenuous manual labor
Must be able to stand, walk, bend, kneel, stoop and hike frequently to perform duties;
Must be able to work outdoors in all seasons and weather conditions;
Must be able to work around both cat and dog dander and allergens.

Working Conditions

May be exposed to emotional and/or stressed members of the public. Must be able to deal with an oftentimes emotion-charged public and carry a fast paced and changing workload which at times can be stressful.
By nature of the job, there is occasional exposure with dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to exposure to parasites and infectious diseases.
Must be available and willing to work such weekends, holidays, overtime, and attend mandatory training and meetings as the employer determines are necessary or desirable to meet its business needs.

Exempt Position: Minimum of 40 hours per week. Salaried employees are expected to work as much as required to complete their duties and responsibilities. Daily reporting hours and days of the week may vary according to the needs of the organization. May be required to be on call on a 24 hour, 365-day basis. Includes weekend, night and holiday work.

Department/Facility: Rescue and Rehabilitation Ranch
Reports to: Rescue Ranch Operations Director. Also works closely with Program Directors and Managers, and the Medical Director..

Supervisory Responsibility: Overseeing and managing the staff and volunteers at the Rescue Ranch as pertains to the Training and Dog Program as the program manager.
 

This is a full time job

Contact Information

Job Contact Details

Caroline Murdoch
Rescue Ranch Operations Director
978-973-3080

Closing Date: Monday, August 31, 2020

Posting Date:

Closing Date:

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