Director of Shelter Operations

Virginia Beach SPCA

Job Description

The Virginia Beach SPCA (VBSPCA) is a longstanding nonprofit organization that provides essential pet services to the Hampton Roads community. Through animal sheltering and adoptions, low cost veterinary services, and humane education, we strive to create a more humane and responsible community by eliminating animal suffering while increasing human compassion.

Our talented team of Shelter professionals includes Shelter Management, Animal Care Technicians, and Customer Service Representatives, each providing critical skills to ensure that we can meet the growing public demand of our services. We assist families in a variety of ways that include: adoption, pet surrender, pet counseling, city licensing, Pet Pantry, and access to affordable pet supplies. All animals in the VBSPCA’s care receive the highest level of veterinary care by our dedicated team of Veterinary professionals through the VBSPCA Low-Cost Veterinary Clinic.

As Director of Shelter Operations, you will oversee and manage a dedicated team of animal welfare professionals, develop and implement internal policies and procedures, and ensure that animal welfare best practices are utilized throughout the shelter departments. The Director of Shelter Operations serves at the Executive level and is responsible for participating and contributing in organizational strategic planning, financial responsibility to support operational sustainability, and ensuring smooth and cohesive operations throughout the shelter.

To be successful in this position, you will need to possess leadership proficiencies in team building, process improvement, professional culture interactions, and a thirst for learning. This position also requires a solid knowledge base of the methodologies, demands, and business of animal welfare in a fast paced shelter environment.

The VBSPCA Shelter is an extremely active facility and we strive to provide compassionate animal care and offer quality customer care to everyone who enters our facility. If you are someone who is looking to utilize their leadership skills, experience in animal welfare (government, non-profit, veterinary, etc.), and operate with strong communication and collaboration skills, then we encourage you to apply. The VBSPCA is a rewarding place to work and we are centered around a mission of eliminating animal suffering and increasing human compassion. We pride ourselves on maintaining a professional, positive, and collaborative culture. The work is hard but the rewards of the positive impact on the animals is great.

This is a full time, exempt position with a salary of $60,000-$70,000 (based on qualifications and experience) and comes with a benefits package that includes health (vision, dental, medical), expanded paid time off, and access to discounted veterinary care for personal pets.

The VBSPCA Shelter is open every day of the week from 8am to 6pm. A dedicated schedule will be determined between the Director of Shelter Operations and the Chief Executive Officer that will provide the best support to the Shelter Departments. There may be times when this schedule must be flexed to accommodate afternoon/evening meetings and/or other events.

To apply, please visit: https://vbspca.com/employment/

This is a full time job