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Shelter operations and management

Utilize our resources to improve the health and welfare of the animals in your care and ensure you're following the best and most current operations and management procedures.

  • No more guessing games

    It doesn’t take a marketing degree to know that, in the sheltering business, you shouldn’t be naming your dogs things like Trouble, Biter, Loud Mouth, Dimwit or Sir Sheds-A-Lot. But could you unintentionally be creating the same effect every time you put a breed label on a kennel card? Learn how the combination of breed stereotypes and breed guesses often works against the best interests of dogs and adopters—and why more shelters are choosing breed-free ways to describe the dogs in their care.

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  • Building quality leadership

    In the first quarter of 2016, the Washington Humane Society (WHS) and the Washington Animal Rescue League (WARL) merged two century-old organizations who now provide care and outreach for more than 60,000 animals a year in the nation’s capital. As a result, we are blending a leadership team and, in many ways, reinventing ourselves: expanding programs and services, developing a new culture and unrolling a new brand and identity.

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Most recent Tools and Resources > Shelter operations and management

  • Magazine Article

    Extending their reach

    Staff from Humane Rescue Alliance and St. Hubert’s Animal Welfare Center announce their merger.

    D.C., New Jersey organizations combine in a historic merger to increase impact

    Two leaders in the animal welfare field, Washington, D.C.-based Humane Rescue Alliance and New Jersey’s St. Hubert’s Animal Welfare Center, announced a merger in early July to create what’s believed to be the first organization of its kind in the country.

    As a result of this unique combination— two community-based, but regional-focused, animal welfare groups working across state borders—the joint organization has more resources to make a bigger impact in the areas it serves and beyond.

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  • Magazine Article

    By the playbook

    Veterinarian compiles best practices for shelters

    When she started writing shelter assessments for the nonprofit Target Zero in 2013, Sara Pizano thought, “Everybody’s different, so I’m going to have to go in and come up with a new plan for every single shelter.”

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  • Magazine Article

    All about that (data)base

    How to refine or replace your donor tracking system without getting lost in the data

    Does your donor data tracking system no longer meet your needs, but the idea of finding and transitioning to a replacement is driving you buggy? Check out our guide to navigating the maze of database options.

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